Namrata

If your Runpod auto-pay keeps turning off, it is usually caused by repeated payment failures from your bank.When does auto-pay get disabled?Auto-pay is automatically disabled after multiple consecu...

You can increase your Serverless worker limit through the Runpod console.Self-serve worker limit increasesRunpod supports self-serve increases for up to 30 workers, based on your available account ...

If you signed up using a referral link, clicked Claim, and completed the required deposit, but did not receive the referral bonus, there are a few common reasons this can happen.How referral bonuse...

OverviewRunpod supports HIPAA/GDPR-compliant infrastructure options for both Serverless and Pods.Customers can use built-in filtering tools to find GPUs that are eligible for compliance-focused wor...

If your bank statement appears to show that you were charged twice, but Runpod only processed one payment, this is usually caused by how your bank displays card transactions rather than an actual d...

Automatic payments (auto-payments) are vital to ensuring uninterrupted access to Runpod’s services. Properly configuring auto-payments enhances reliability, reduces billing overhead, and prevents s...

Can Runpod Restore Lost Data?No, Runpod cannot restore data once a resource has been terminated due to insufficient balance. Due to data privacy policies, Runpod does not maintain backups of user d...

If you’re looking to update the billing or company information that appears on your Runpod invoices, you're in the right place.Many customers ask us to regenerate invoices with new details. However...

Runpod does have a Referral Program that allows you to earn credits by referring others to use Runpod's services—including Pods, Serverless functions, and Templates. Here’s how you can get started ...

If you’ve been invited to collaborate with others on a shared Runpod team, accessing that team account is simple. This guide will walk both team owners and invitees through the entire process—from ...