Contact Us

Our dedicated support team is here to help you with any questions or concerns related to the Runpod platform. We aim to provide timely and accurate responses, and your understanding is appreciated.
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For quick advice and general technical questions, join our Discord community. Please note that Discord is a community space where Runpod users help each other learn and troubleshoot. It is not an official Runpod support channel.

The community is very active and happy to help with open-source projects and other software running on our service.

Docs

Browse our full documentation for guides, API references, and tutorials.

Most common questions about pods, serverless, storage, and billing are covered in the docs.

Submit a request

Want an email response? Submit your request using the form on this page.

We prioritize issues directly related to Runpod's functionality, billing, account access, and technical difficulties with our service.

Response time: 1–12 hours on weekdays, up to 24–48 hours on weekends.