Contact Us
Our dedicated support team is here to help you with any questions or concerns related to the RunPod platform. We aim to provide timely and accurate responses, and your understanding is appreciated.
Ask general technical questions in our Discord!
The community is very active and willing to help with questions on open-source projects and other software running on our service.
You can also check the repository for open-source projects.
Want to receive an email response? Submit your request through the form on this page.
We prioritize questions directly related to our platform's functionality, billing, account issues, and any technical difficulties you face with our service.
Response Time: We aim to reply within 1–12 hours on weekdays and responses may take up to 24-48 hours to ensure all requests are addressed thoroughly on weekends.